Assign Clients To Trainers
Choose which trainer coaches each client, and move clients between trainers.
Step By Step
- Open People › Clients. Who Coaches Each Client lists every client with a Trainer menu.
- Pick a trainer for any client. Or open a client and use Coached By.
- On Small Gym and up, filter by trainer and tick several clients to move them together.
- The client gets a short note in their chat saying who their coach is now.
- Unassigned clients stay with you, the owner, until you assign them.
Good To Know
- Moving a client keeps their mesos, history, chat and check-ins.
- When a trainer leaves, the handover moves all their clients in one go.
How It Works
Assigning decides who coaches the client day to day: the trainer sees them in their own Clients list and can message them, build mesos and review check-ins. The client sees Your Trainer in their app. Payments still go to the gym's Stripe account, whoever coaches them.
Common Questions
Can a client have two trainers?
No. Each client has one trainer at a time.
Does the client need to do anything?
No. The change is instant; they just get a note in their chat.