Help Centre
Step-by-step help for every Meso Gym feature, for PTs and for clients.
For PTs
- Your Clients (8)
- Coaching (8)
- Programs (5)
- Business And Payments (9)
- Your Brand And Setup (6)
- Gym Plan (6)
For PTs
Run your coaching from one place: clients, programs, messages, check-ins and payments.
Your Clients
Your Clients ListSee every client at a glance: their tier, payment status, this week's workouts and when they last trained.Needs AttentionOne list of who needs you today: missed workouts, failed payments, health checks, missing check-ins and more.A Client's OverviewEverything about one client on one screen: their week, their meso, notes, health check and tools.Weekly ConsistencySee how many planned workouts each client completes every week, so you spot a slipping client early.See As ClientOpen the app exactly as your client sees it, to check their plan, their to-do list and your branding.Health Checks And Pain ReportsReview each client's health check and any joint pain they log during a workout.Removing A ClientEnd coaching with a client and free their place for someone new.Missed WorkoutsSee each missed workout, spot patterns and move a day to tomorrow.
Coaching
MessagesChat with each client inside the app: text, photos and replies to their check-ins and form checks.Video CallsCall a client from inside the app for a quick catch-up or a form review.Form ChecksClients send a short video of a lift. You watch it and reply with feedback.Reviewing Check-InsRead each client's weekly check-in: scores, answers, body stats and progress photos.A Client's ProgressSee a client's strength, weekly sets per muscle and personal bests.Message Several ClientsSend one message to several clients, each in their own chat.Voice NotesHold a short voice message in any chat, up to two minutes.Read Receipts And SeenTicks for sent and delivered, and a photo when it’s been seen.
Programs
Programs And Meso TemplatesKeep your own meso templates and starter templates ready to customise and assign.Building A Client's MesoBuild or assign a new meso for a client. It appears on their Train screen, branded as yours.Editing A Client's ProgramChange exercises, sets or days in a client's current meso, or answer their change requests.Open Your Client's AppStep into a client's Train, Plan and Progress screens and edit their plan.This Day Only Or Every WeekChoose whether a change is for one day or every week of the meso.
Business And Payments
Your Plan And SeatsSee your trainer plan and how many client places you have left.Share A DemoSend a possible client a 1-hour demo of your app, in your branding. No account needed and nothing is saved.Invite CodesInvite a client with a code. They enter it in the app and join you straight away.Coaching RequestsLifters who find you in Find A Coach can ask you to coach them.Your Prices And TiersSet your coaching tiers and prices, for example Programme Only, Full Coaching and Premium.Connect Stripe And PayoutsTake client payments by card through your own Stripe account. Money goes straight to you.Client PaymentsSee who has paid, ask for a payment and change a client's tier.RefundsRefund a client's current payment through Stripe.Your Join LinkOne link for your bio, website or QR code that never expires.
Your Brand And Setup
Your BrandingPut your logo, business name and colours in every client's app.Profile And Find A CoachSet up your coach profile and get found by lifters looking for a coach.Weekly Check-In QuestionsChoose the questions your clients answer in their weekly check-in.Your Own TrainingYour trainer plan includes Meso Gym Pro for your own training too.Coach Alerts And PB NotificationsChoose in-app and push alerts for messages, payments and new PBs.First-Time Tips For CoachesA one-line tip on each screen the first time, and Show Tips Again.
Gym Plan
The Gym PlanFor a gym with a team of trainers: every member on Meso Gym Pro, in your gym’s branding.Trainers In Your GymSee every trainer, their clients and who needs attention, and move a client to another trainer.Invite And Remove TrainersAdd a trainer to your gym with a private invite link, and remove them when they leave.Assign Clients To TrainersChoose which trainer coaches each client, and move clients between trainers.Working As A Trainer In A GymWhat a trainer sees after joining a gym: their own clients, with the gym’s brand and payments.What Each Business Plan IncludesStudio, Small Gym, Large Gym and Corporate: what each business plan includes.
For Clients
Everything you do in Meso Gym: training day, check-ins, progress and working with your coach.
Training Day
Things To Do TodayYour list for today: your workout, your weekly check-in, and optional body stats and photos.Starting A WorkoutStart today's workout and tell the app how sore you are, so it can set your volume.Logging SetsLog the weight and reps of every set. Meso Gym suggests what to lift next.Skip Or Move A WorkoutCan't train today? Skip the workout or move it to another day.Swapping An ExerciseSwap an exercise for today, or for the rest of the meso. If you have a coach, ask them for the rest.Logging Joint PainTell the app when a lift hurts a joint. If you have a coach, they also see the report.Feedback After A WorkoutA few quick questions after each workout set next week's sets and weights.Rest And Interval TimerA rest timer between sets, and an interval timer you can turn on in Settings.Sort ExercisesChange the order of exercises in a workout.Add Or Remove An ExerciseAdd an exercise or remove one, today only or for the rest of the meso.Moving A DayDrag a session to another day, this week or every week.
If You Have A Coach
Your Coach's MesoYour coach builds your meso. It shows on your Train screen with their name.Messages With Your CoachChat with your coach in the app.Sending A Form CheckSend your coach a short video of a lift for feedback.Video Calls With Your CoachJoin a video call with your coach from the app.Paying Your CoachPay your coach by card in the app, and see what you've paid.About You And Health CheckTell your coach about your health, training experience, goals and week.Changes When You Have A CoachToday Only, or ask your coach for the rest of the meso.
Check-Ins And Progress
Weekly Check-InLog how your week went: scores, answers and optional photos. If you have a coach, they see it too.Progress PhotosTake front, side and back photos to see your change over time.Body StatsLog your weight and measurements and see the trend.The Progress TabStrength per exercise, weekly sets per muscle, your Body Map and Power Level.Badge ShelfBadges for real training milestones, with what earned each one.
Mesos And Plans
Building Your Own MesoTraining on your own? Build a hypertrophy meso in a few steps.Plan And Past MesosSee your current meso day by day, its weekly sets per muscle and every past meso.Deload And Meso CompleteThe last week is a lighter deload. Then you see your meso summary and start the next one.
Account And Settings
Family PlanOne plan for up to 5 people: you plus 4 invited by code. Everyone trains on their own account.Settings And BackupTheme, units, timer, tips, custom exercises, volume landmarks and backups.Your Account And Pro AccessYour profile photo, notifications, Pro access and account details. Leave a coach if you have one.Camera, Photos And NotificationsWhy Meso Gym asks for a permission, and only when you need it.Change Email And Download Your DataChange your sign-in email safely and download a copy of your data.UsernamesPick a username and sign in with it instead of your email.Family Chat And Video CallsMessage and video call the people on your Family plan.Payments And ReceiptsYour Meso Gym plan payments and store purchases in one list. Coach payments only if you have a coach.