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Needs Attention

One list of who needs you today: missed workouts, failed payments, health checks, missing check-ins and more.

Step By Step

  1. Open the Clients tab. Needs Attention is at the top.
  2. Each group shows a count, for example 2 Missed Workouts, 1 Payment Failed, 1 Health Check To Review, 1 No Check-In Last Week, Form Checks or Unread Messages.
  3. Tap a group to see which clients are in it.
  4. Tap a name to open that client and deal with it, or use the buttons in the group, such as Message or Dismiss.
  5. Groups clear on their own once the item is handled, for example when you mark a health check as reviewed.

Good To Know

  • New Personal Bests is there too, so you can congratulate clients as well as chase them.
  • Needs A Nudge and Inactive pick up clients whose consistency has dropped.

How It Works

Needs Attention pulls everything that needs a coach's eye into one place, so you don't have to open every client to find out who is struggling. Missed Workouts opens its own panel (see Missed Workouts), and No Check-In Last Week lists each client with See Check-Ins, Message and Dismiss.

Common Questions

Does dismissing something tell the client?

No. Dismiss only hides it from your list.

How often does it update?

Every time you open the Clients tab, using the latest data your clients have synced.

Try It In The Demo

Needs Attention in the Meso Gym app (demo data)
Shown with demo data.

More In Your Clients

Your Clients ListSee every client at a glance: their tier, payment status, this week's workouts and when they last trained.A Client's OverviewEverything about one client on one screen: their week, their meso, notes, health check and tools.Weekly ConsistencySee how many planned workouts each client completes every week, so you spot a slipping client early.See As ClientOpen the app exactly as your client sees it, to check their plan, their to-do list and your branding.Health Checks And Pain ReportsReview each client's health check and any joint pain they log during a workout.Removing A ClientEnd coaching with a client and free their place for someone new.Missed WorkoutsSee each missed workout, spot patterns and move a day to tomorrow.